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Date Modified
Monday, July 28, 2008
Stop Two: Security

Did you notice the yellow folder icon next to each category? This icon indicates the the contents of the folder can be viewed by everyone - it is Public information.

As an online application, we take securing your knowledge base very seriously. All information within your knowledge base can be designated with a security type of Public or Internal:

  • Public information can be viewed and searched by all users who access your myKB knowledge base. We call these users Non-Registered Users.

  • Internal information can only be viewed and searched by users who have logged in to your myKB knowledge base with a valid ID and password. We call these users Registered Users.

    There are several types of Registered Users within a myKB knowledge base. Each type is based on the roles that they will perform:

  • Readers are able to view and search all Internal and Public information.

  • Editors have the same abilities as Readers, with the additional responsiblity of creating and maintaining knowledge base articles.

  • Administrators have the same abilities as Readers, with the addition of creating and maintaining user accounts, categories, and knowledge base settings. Administrators are also able to view knowledge base logs and create backups.

    You are currently accessing the knowledge base as a Non-Registered User. This is why all of the categories you see have a yellow folder icon.

    For the first part of our tour, we will view the knowledge base through the eyes of a Non-Registered User. We will then log in with the User ID and Password of a knowledge base Reader. This will allow us to view how Internal information is stored.

    Now that you are familiar with how we store and access data within the myKB knowledge base, let's continue on with our tour. Click the article link below (Stop Three: Locating Information)
  • Article References
    Article: Stop Three: Locating Information
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