In a few short steps, myKB Knowledge Base Software can deploy a knowledge base for your intra-net, help desk, contact center, and website. Managing documents and references for all popular files for image types, Adobe® files, Microsoft Office® Family files, and most any other file formats can be referenced simply with our advanced knowledge base software control panel.

 There can be an unlimited number of categories and sub-categories that store your articles.

Cross-reference articles! No need to cut-and-copy content in multiple articles, you can reference and display the same article for your customers in many different categories.

• Edit, Reject, or Review Content. 
• Structure Data by Category
• Import Article Content
• Simple Create "Agent/Employee" Views
• Keep, Create and Analyze "Use and Storage Statistics"

Information once stored in documents stored on company LANs, on personal hard drives, or within corporate libraries can be moved securely to your Knowledge Base.

myKB Knowledge Base Software - We don't make great support - we make great support possible.